Frequently Asked Questions

Everything you need to know about our digital downloads and print on demand products

Are your products instant downloads? Yes! All digital products are available for instant download once payment is confirmed.

Will I receive a physical product? No. Digital listings are file only unless stated otherwise in the description.

What file types are included? PDF on activity sheets and coloring pages

Are your invitations editable? Yes, all of our invitations are editable. Editing details are listed on each product.

Can you make the edits for me? Yes, I offer a free support. Please contact us via chat or social links

What software do I need? All editable file links open a free version of Canva. Edits can be made directly from your mobile or PC.

Do you sell physical products? Yes, wrapping paper and personalized gift items are printed and shipped.

Who fulfills your physical products? Physical products are produced and shipped by our fulfillment partner, Printify.

How long does shipping take? Production time is less than a day and shipping times vary and are shown at checkout.

Do you offer refunds on digital downloads? Due to the nature of digital products, all digital sales are final.

Can I return physical products? Returns are accepted only for damaged or defective items. Evidence must be provided

How do I access my downloads? Files are available after checkout and are emailed to you.

How do I contact you? You can reach us via our contact page or email. We respond within 24 – 48 hours. Usually 24 hours